Being an avid online bargain hunter…
Double Bay Oak Garage
Being an avid online bargain hunter I always look at reviews like this one, left by happy customers. All too often, very short and to the point. “Excellent product” blah blah. These reviews are helpful but not always informative.
That’s why I feel it important to take the time to write a meaningful review. I purchased a double bay oak framed garage from Trade Oak. Following guide lines and the supplied drawings all went together well and I was over the moon with the finsihed product. In on budget and looked great. Unfortunately after six months or so the ridge developed a sag. I checked dimensions, supplied photographs and emailed James and Edward for help, expecting the usual fobbing off and excuses that some online companies try and get away with. NOT James and Edward, the immediate reply was that there was an issue and they would sort it. And to cut a long story short sort it they have. From the identification of the issue to completion of remedial work Trade Oak have been fantastic. For me this is a true measure of a quality company. It’s all too easy to enjoy the happy times when all is well and soak up the good feedback, however the true test is when the chips are down how they conduct themselves. I have no hesitation to recommend Trade Oak, they are a great company to deal with, trustworthy, honest and fair. 5 Stars !!!